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Deleting your data

Last updated 2026-08-02

There are three ways to remove data from Chirio, depending on how much you want gone. All of them are free and none of them require you to explain yourself.

1. Disconnect one social account

In the Chirio dashboard, open your connected accounts and choose Disconnect on the account you want removed.

This deletes that account's stored access tokens immediately and permanently. Chirio can no longer publish to it or read anything about it.

2. Remove Chirio from the platform

You can also revoke Chirio from the platform's own settings, without visiting Chirio at all:

  • Instagram — Settings → Apps and websites → remove Chirio.
  • Threads — Settings → Account → Websites and permissions → remove Chirio.

When you do this, the platform notifies Chirio automatically and we delete the connected account and its stored tokens. You do not need to contact us, and you do not need to log in to Chirio for it to take effect.

If the platform gives you a confirmation code for the deletion request, you can check its status at chirio.dev/data-deletion/<your code>.

3. Delete your account and everything in it

Email support@dopler.app from the email address on your Chirio account and ask us to delete it.

We will delete your account, every connected social account and its tokens, your API keys, and your publishing history within 30 days. This is also the route to request deletion of any data Chirio obtained from Meta (Instagram, Threads), X or LinkedIn.

You do not need to use this form of words — "please delete my account" is enough. We will confirm by email once it is done.

What gets deleted

| Action | Access tokens | Publishing history | Account and API keys | |---|---|---|---| | Disconnect one account | Deleted immediately | Kept | Kept | | Remove Chirio on the platform | Deleted automatically | Kept | Kept | | Email us to delete everything | Deleted | Deleted | Deleted |

Chirio never stores your social media password, so there is no password to delete — the platforms handle your credentials and only ever issue us a token.

Your rights

If the GDPR or a similar law applies to you, you can also ask us for a copy of your data, to correct it, to restrict or object to how we use it, or to receive it in a portable form. Use the same address — support@dopler.app — and we will respond within 30 days. You may also complain to your local data protection authority.

Full detail is in the Privacy Policy.

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